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Fairfield warrants its merchandise to be free of defects in materials and workmanship for the life of the piece under normal residential use and conditions to the original purchaser. Exceptions to this warranty include:
Fabrics will naturally stretch and wear with normal use and is not considered evidence of defectiveness.
Fabric fading, piling, heavily soiled, improperly cleaned and “after-market” chemically treated fabrics are not covered by this warranty.
Customer’s Own Material (COM) is not warranted. Seat cushion cores have a lifetime warranty against loss of resiliency.
Through normal use, all cushion cores will soften and lose loft with time.
Fairfield’s responsibility for transportation and labor is limited to one year from the original purchase date and to the transportation between the agent/dealer’s location and the factory.
This warranty gives you specific legal right, and you may also have other rights that vary from state to state.
The warranties above do not cover wood finishes.
They also do not cover damages that result from any of the following: neglect, accidents, intentional misuse, or acts of nature, normal wear and tear, aging, immersion in water, or extreme temperatures or humidity. Scratches, blemishes, slight color variations in wood grain, or minor variations in size. Unauthorized repair, alteration, abuse or misuse of the product.
We will replace defective components and parts that are under warranty. Depending on the situation, we will either replace individual parts or the entire item. We reserve the right to inspect items before we decide what to do.
Commercial use of this product cancels the above-mentioned warranty.
Wood is nature’s own product, and we can’t guarantee graining, color variation, or any other property of wood.
Fabrics aren’t guaranteed for color fastness or durability. We can send you fabric samples upon request.
Metal colors, wood colors, and fabric may vary slightly from the image on your screen.
Barstool Comforts is not responsible for the direction of a fabric’s pattern. For example, if you choose a striped fabric, we can’t be responsible for which way the pattern runs (red-white-blue versus blue-white-red). We can, however, request that your stripes run vertically or horizontally.
Finishes may vary in texture and color. Since finishes are applied by hand, no two chairs or stools will be identical. These slight variations and nuances of shading and texture give each product its unique look, and can’t be claimed as defects or imperfections.
You are responsible for choosing the right dimensions and colors. For example, make sure that the height of your stools (seats and arms) will fit your counter or bar. If you are unsure whether a product will fit at your counter or bar, please email us before you order.
Also, make sure that you choose the right colors because special orders can’t be cancelled.
You can maintain the original luster by using a soft, clean cloth to dust or remove surface dirt and fingerprints. Avoid abrasive or chemical cleaners.